I have to say Megan treated me Well.. Showed me the unit I requested it was too small so she showed me the next size and was perfect... She was very helpful sweet and funny
Amazing customer service! Julia and Mandy went above and beyond to help us get situated with our truck rental and storage options. They were friendly and wonderful. They made the process of figuring out everything painless and fast. I would certainly recommend to a friend and would definitely continue using their service!
I have been with Ironguard for a really long time. No matter where I move or what my storing needs are, I stay with Ironguard Storage. The property is always immaculate and the management is on point with all your needs and questions. Rhonda is the best at customer service, very caring, very personable. I know that no matter what I may be dealing with, Rhonda makes the whole situation and transition 10x easier. I hope that as long as I need Ironguard, that I will always have tthere there to help me along the way. You couldn't ask for a better, more helpful person to make your moving situation so much easier. Thank you Rhonda!!! And thank you Ironguatd! You're the best
I kept my storage for over a year and there was never a problem. Canceling wasn't one either. I made the call and was taken out of the system.
--Yolanda Clemons York
Great people to deal with. They treat you like family and willing to go out of their way to help you.
This was my first time using self storage.com and I couldn't have been happier. Back story: In my area, because thousands of students are displaced for about 2 weeks (if you are in between leases like I am). This means, because I don't have any family nearby I need a hotel room and a storage unit for just 2 weeks. In my struggle to find a storage unit, I was quoted at a storage place close to me, that I would be charged $200 for the month of rental. Being a student, I absolutely could not afford that. So I kept looking for about a week. This is where SelfStorage.com and Iron Guard Storage come into play. I searched for a unit on self storage.com, and looked for lower prices than here in town. Iron Guard had a unit for $44! The best part is that the unit is CLIMATE CONTROLLED. I had to call to make sure this wasn't fake. I called Iron Guard, and the friendly staff they confirmed my reservation and helped me keeps tabs and prepare for move in day. On move in day I drove to the facility, where I met the friendly gentleman I spoke with on the phone. GERRY took time to show me everything I needed to know about the rental agreement, insurance, and fees. I was very impressed. He then took me to the unit which is indoors and climate controlled. This place gets cooler than my apartment, by the way. Gerry also made sure I knew how to enter my code into the driveway gate, how to use the key code for the climate controlled storage entrance, and made sure I knew how to lock my unit and reopen it (I've never rented a storage unit before but I felt comfortable after being shown the specs of the whole experience). Their 5x5 unit was perfect for me, and the price was very fair, even with the local reflection of price spikes. I will admit, this place is 20 miles from me, which was my only hesitation, but when I saw the facility, met the friendly staff, and saw that the units were very clean, I was sold. Will definitely use them again for anything I need stored.
I have been very stressed stressed about my upcoming move. I was having a bad day and Megan was nothing but professional, polite, and most of all genuine. Everything went smoothly and she really made my day. Definitely will recommend.
This is the absolute worse business I've ever felt with. Paid my bill $170 for 3 weeks of storage. Let them know in advance when I was coming to get my things out of storage and it was locked with their own lock and I couldn't get my things to move. Absolute horrible service here
I've rented units at a few places here in the Reno/sparks area, but I've always been disappointed in the way they handled even simple issues. The people at iron guard are the most friendly in the industry, I'd recommend them over any other!
I was hesistant to go hear however after the reviews and great pricing, I was glad at my decision. Their customer service/hospitality was great. They moved very quick with me, explain everything and made me feel very comfortable. I would recommend them to anyone